Home Users

Why you should trust us?

Being an IT Services company for home users we are more different to your average Computer Shop or IT Specialist because our focus has always been on YOU!! “The Customer”. Here at Computer Gentle we are friendly and talk with “Simple Plain English” explaining, finding and getting to the most agreeable solution to fit in with your budget.

We offer you the upmost in high quality repairs and upgrade services in your home or workplace, so there is no need to worry about un-plugging your computer and having to pack it up and transport it to a shop. Occasionally your PC may need to be taken to our well equipped workshop. In this case, all repairs will hopefully be completed as soon as possible, and your PC returned to you fully serviced. All pickups and drop offs are FREE, all you have to do is ask.

All repairs are carried out by engineers with over 10 years of experience. With this done we will give you a courtesy call back between 14-21 business days to make sure everything is OK. (In which case) If there is anything wrong we would be happy to fix the problem at no extra cost. The most important part for you the customer is we will not leave you in the dark, so there is a chance you should expect some calls when we are repairing your PC/Laptop. This allows you to be updated with the progress of your repair/services.

New and refurbished pc’s, laptops and TFT screens External hard drive USB wifi dongle Ethernet cable, USB cables, VGA cables and other cables Plus many other items Repairs Crashing freezing running slow overheating systems screen replacement water damage blue screen faulty power/dc jack any fault whatsoever Virus removal spyware adware pop ups malware trojans data miners Troubleshooting internet connection wireless connection networking sharing printers/networks Tune up optimise settings/performance make you machine run faster faster internet browsing remove pop ups check for spyware clean dust/lubricate fans upgrade cables add latest driver updates Upgrades operating system memory processor hard drive sound card graphics card cases Software installation operating system virus protection printers/scanners drivers driver downloads/updates Plus many other services data cleansing data transfer data backup data recovery advice on upgrades adding new capabilities wired / wireless networking custom built pc’s emergency repair service

If your not sure whether you should use our services please read the following reviews and also look into Yell Directory to see what why customers have given us full 5 Stars.

 

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Do you wish you could discover a top quality, cost-effective organisation to take over all the exasperating computer “techie stuff,” leaving you free to run your business?

Computer Gentle uniquely combines the friendliness, flexibility, personal relationship and convenience of “the local one-man band” with the skills, technology and professionalism of large corporate IT operations. Using us is like having your own dedicated IT Support department, ready to help at any time, but without the usual associated high costs.

What We Will Do For You?

We specialise in providing top quality IT support to small/ medium businesses, Education and 3rd Sector organisation removing all the usual worries and problems with your computers – and anything that communicates with, runs on, or connects to them.
We recognise that you want your technology to “just work”, enabling you and your staff to perform your business tasks as quickly and efficiently as possible. To achieve this we keep things simple, no blinding you with science, just common sense advice, guidance and delivery.

Computer disposal & recycling

We can dispose of your old computers systems free of charge. If your system can be recycled or used for spare parts, with your permission we will destroy the hard drives and recycle the remaining parts.
In some instances we can also pay you for your old PC’s, Laptops & screens. Remember, we will completely remove all data from your systems and reformat the hard drive.
Please call us for further details

Monitor your computers

• email accounts
• websites visited
• msn activity
• downloaded information
• dormancy

We have many additional services such as email copies sent to your inbox (without anyone knowing), restrict website browsing or writing staff internet policies.
Don’t let your employees waste time online
Cyberslacking is the word for employees wasting time on personal use of the internet while at work. Learn about the risks and how to avoid them.

The risks of cyberslacking include:

• Reduced productivity.
• Inadvertent introduction of viruses and spyware.
• Employees downloading pornography and
offensive material.
• Installing unlicensed software.
• Internet bandwidth wasted on peer-to-peer file sharing.
• Disciplinary problems.

Business is tough enough without your staff wasting valuable time. Use Computer Gentle’s Information Technology services to allow you to monitor your computer systems and let your staff know – watch the productivity levels increase and firm up your business security!

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PC and Laptop Repairs

All repairs are carried out by engineers with over 10 years of experience. With this done we will give you a courtesy call back between 14-21 business days to make sure everything is OK. (In which case) If there is anything wrong we would be happy to fix the problem at no extra cost. The most important part for you the customer is we will not leave you in the dark, so there is a chance you should expect some calls when we are repairing your PC/Laptop. This allows you to be updated with the progress of your repair/services.

New and refurbished pc’s, laptops and TFT screens External hard drive USB wifi dongle Ethernet cable, USB cables, VGA cables and other cables Plus many other items Close